When Hank started to describe a meeting he had been leading with his team, the
When making a decision there are two moments to involve others. One is while making
During the last years, I’ve frequently encountered the quest to understand what makes a good
There are two ways to do this. One is to think for the other and
When I was working in IT we often came back to the saying “never change
The way we see today’s decisions is rarely how we’ll see them tomorrow. Decisions always
That’s the very moment when a no is even more important. When there is no
That’s a perfect question for someone who sells ice cream. The choice is laid out
A client had been preparing for a job interview and was seeking to meet expectations.
Once in a while, I receive questions which seem to be a question of clarifying
When someone behaves like a jerk, he easily becomes the scapegoat. That is when he
Most people I’ve met have a genuine and generous desire to help. Not all of